Dedicated Hoarding & Extreme Cleaning Specialists

Hoarding Cleanup &
Extreme Cleaning

Done with care and without judgement.

Toronto's compassionate specialists for hoarding recovery, extreme cleaning, and property restoration. Every level. Every situation. Fully discreet, fully insured.

Professional
Discreet
Respectful
Unmarked Vans
HoardAid professional cleaning team at work
500+
Homes Restored
🛡
Fully Insured
WSIB & Liability
Same-Week Availability
🌿
Eco-Friendly Products
📋
Free On-Site Estimates
5-Star Rated on Google

Questions We Hear Most.

Hoarding Cleanup — Transparency & Trust

01

Where does HoardAid operate?

We serve the entire Greater Toronto Area — including Downtown Toronto, Etobicoke, Scarborough, Mississauga, Brampton, Hamilton, and surrounding communities. Our teams are fully mobile and equipped for any property type.

02

How do I get started with a cleanup?

Call us or fill out our online form for a free, no-obligation assessment. We'll visit your property, evaluate the situation, and provide a transparent quote — usually within 24 hours of your first contact.

03

Will my neighbours know what's happening?

Never. Our crew arrives in plain clothing and unmarked vehicles — no logos, no signage. Complete discretion is built into every step of our process, from arrival through final cleanup.

04

Is HoardAid insured for this kind of work?

Yes. We carry comprehensive liability insurance and WSIB coverage. Your property — and our team — are fully protected on every job, no matter the scale or complexity of the situation.

05

What happens to my belongings?

Nothing is ever discarded without your explicit approval. We conduct a thorough walkthrough to identify valuables and sentimental items, and every removal decision is made together with you or your representative.

06

Can I reschedule or cancel a booking?

Of course. We ask for 24 hours' notice to allow our team to re-route. Cancellations within that window may incur a small fee, but we're always flexible when emergencies come up.

Real Stories, Real Recovery

What Families Are Saying About Us

Names have been changed to protect client privacy. All testimonials are real.

"
★★★★★

We manage 40+ rental units across the GTA. When a long-term tenant left behind a Level 4 hoarding situation, HoardAid had a crew on-site within 48 hours. Professional, efficient, fully discreet. They restored the unit to turnover-ready condition in under a week. We won't call anyone else.

K

Khalid R.

Property Manager · Toronto, ON

"
★★★★★

I was embarrassed to ask for help. From the very first phone call, the team made me feel like I wasn't being judged. They showed up in an unmarked van, worked quietly, and checked in with me every step of the way. I can finally have people over again. That means more than I can put into words.

D

Diana L.

Hoarding Recovery Client · Mississauga, ON

Our Purpose

Restoring homes. Rebuilding confidence.

HoardAid was founded on a simple belief: everyone deserves a safe, livable home — regardless of how overwhelming the situation has become. We specialize exclusively in hoarding cleanup and extreme cleaning across the Greater Toronto Area, bringing professional-grade restoration to spaces that most companies won't touch.

Our approach centres on the person, not just the property. Every cleanup begins with a conversation, moves at your pace, and respects your boundaries. We pair trained specialists with eco-conscious methods and discreet operations to deliver results that go beyond surface-level cleaning — because real recovery starts with feeling safe in your own space.

500+ Homes Restored
5+ Years Experience
24/7 Availability
100% Discreet Service
Hoarding Cleanup FAQ

Everything You Need to Know

Answers to the most common questions about our hoarding cleanup and extreme cleaning services across Toronto and the GTA.

Getting Started

How do I book a hoarding cleanup with HoardAid?
Call us at 647-374-0844 or submit our online form. We'll schedule a free, no-obligation in-home assessment — usually within 24 to 48 hours. From there, we build a customized cleanup plan and provide a transparent quote before any work begins.
What happens during the initial assessment?
A HoardAid specialist visits your property to evaluate the scope of the situation — the level of accumulation, potential hazards, accessibility, and any special considerations. We walk through every room with you, answer your questions, and outline which phases of cleanup your home may need.
Which areas in Ontario do you serve?
We cover the full Greater Toronto Area including Downtown Toronto, Etobicoke, Scarborough, North York, Mississauga, Brampton, Oakville, Hamilton, Guelph, and Niagara. Our teams are fully mobile and equipped for any property type — houses, condos, apartments, and commercial spaces.
Can you respond to urgent or emergency hoarding situations?
Yes. Hoarding emergencies don't follow a schedule, and neither do we. Our team is available 24/7 — days, evenings, and weekends. For urgent cases, we can often have a crew on-site within 24 to 48 hours of your initial call.

Privacy & Trust

Will my neighbours know what's happening?
Never. Discretion is built into every step of our process. Our crew arrives in plain clothing and unmarked vehicles — no logos, no signage, no branded uniforms. We also work quietly and efficiently to minimize disruption. Complete privacy, every time.
Is HoardAid insured for hoarding and extreme cleaning?
Absolutely. We carry comprehensive general liability insurance and WSIB coverage to protect our clients, their property, and our team members on every job — regardless of scale or complexity.
Are your team members background-checked?
Yes. Every HoardAid technician undergoes a criminal background check and completes specialized training in hoarding cleanup techniques, biohazard handling, safety protocols, and compassionate communication before being assigned to any job.

The Cleanup Process

What does the hoarding cleanup process actually involve?
Our service follows a structured multi-phase approach: free assessment → clutter and rubbish removal → home organization → pest treatment (if needed) → repairs and painting → extensive deep cleaning and sanitization. Not every phase is required for every home — we tailor the plan to your specific situation.
What happens to my belongings during cleanup?
Nothing is ever removed without your explicit permission. Before cleanup begins, we walk through the property with you to identify valuables, sentimental items, and anything you want to keep. Every removal decision is made together — our specialists are trained to recognize items that may hold hidden value.
Do I need to be present during the cleanup?
You're welcome to be there, but it's not required. Many clients prefer to step away during the more intensive phases. We provide regular updates by phone or in person, and a trusted family member or representative can serve as your point of contact if preferred.
What if hazardous materials are found during the job?
Our crews are trained to safely identify and handle a wide range of hazards — mould, animal waste, sharps, rotting organic matter, chemical containers, and pest infestations. We follow Ontario-regulated disposal protocols and use full PPE. If specialist remediation is needed beyond our scope, we coordinate directly with certified contractors.

Cost & Logistics

What factors affect the cost of a hoarding cleanup?
Pricing depends on several variables: property size, severity of accumulation, presence of biohazards or pest infestations, number of cleanup phases required, and any additional services like painting or junk removal. We always provide a free, transparent estimate before any work starts — no surprises.
Do you bring your own equipment and supplies?
Yes. Our teams arrive fully equipped with industrial-grade HEPA vacuums, eco-friendly cleaning products, full PPE, and all necessary disposal materials. You don't need to provide anything — we handle it all.
What if I need to reschedule or cancel?
We ask for 24 hours' notice so we can re-route our teams fairly. Cancellations inside that window may incur a small rescheduling fee, but we're always flexible when genuine emergencies arise.
Do you offer follow-up or ongoing maintenance after cleanup?
Yes. Recovery from hoarding disorder is an ongoing process, not a one-time event. HoardAid offers follow-up visits and regular maintenance programs to help you sustain the results long-term — keeping your home safe, organized, and livable as you continue moving forward.

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